Privacy Policy

1. Introduction

Feeling Spain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone number, address)
• Property preferences and search criteria
• Communication history with our agents
• Financial information for property transactions (processed securely)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referral source and clickstream data

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our real estate services
• Respond to your inquiries and communicate with you
• Send you property listings matching your preferences
• Process transactions and manage your account
• Send marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

We use the following types of cookies:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

6. Data Sharing and Disclosure

We may share your information with:

• Real estate agents: To facilitate property viewings and transactions
• Service providers: Third parties who perform services on our behalf (e.g., email services, analytics)
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with any merger, sale, or acquisition

We do not sell your personal information to third parties.

7. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organization
• Right to object: Object to our processing of your personal data
• Rights related to automated decision-making: Rights regarding automated decisions and profiling

To exercise any of these rights, please contact us using the information provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.